UCC Micro-credentials
Build practical, job-relevant skills through short live-online learning experiences. Choose from 18 current micro-credentials across workplace effectiveness, people management, records and information, data protection and supply chain.
Build a specific skill in a short, focused format
UCC micro-credentials focus on defined workplace capabilities. Learn live online, complete a short learning experience, and earn a Digital Badge that recognises your achievement.
Choose the specific workplace skill or topic that matters most to you now.
Current offerings are designed as 2.5-hour or 5-hour learning experiences.
Join sessions online through UCC Online. Scheduled times are communicated in Jamaica time.
Complete your micro-credential and receive a Digital Badge recognising your achievement.
Build stronger workplace capability
Develop practical skills for decision-making, communication, leadership, people management and day-to-day workplace effectiveness.
Critical Thinking
Practise a structured approach to reviewing information, weighing options, spotting problems and making better-informed workplace decisions.
Ethics & Ethical Dilemma
Explore ethical principles and build your ability to identify and respond appropriately to ethical dilemmas in the workplace.
Creating High-Performance Appraisal Systems
Explore principles and practices for effective performance appraisal systems that support employee and organisational performance.
Working with Payroll, Staff Benefits and Statutory Deductions
Gain practical knowledge of payroll processes, employee benefits and statutory deductions.
Communication
Strengthen professional communication skills for communicating clearly, effectively and confidently in the workplace.
Change & Change Management
Explore organisational change and practical approaches for managing and supporting change effectively.
The Art of Delegation
Develop practical skills for assigning responsibilities, communicating expectations and maintaining accountability.
Conflict Management & Resolution
Develop practical strategies for identifying, managing and resolving workplace conflicts.
Grievance Procedures
Understand workplace grievance procedures and principles for handling employee concerns fairly and professionally.
Time Management
Develop practical strategies for prioritising tasks, managing competing demands and improving productivity.
Strengthen how information is managed
Build practical capability in records management, information organisation, retention, resilience and responsible data handling.
The Nature and Purpose of Records
Understand the role and importance of records and how effective records management supports organisational accountability and efficiency.
Understanding Classification
Explore the principles of records classification and the systematic organisation of information.
Principles of Records Capture
Learn fundamental principles and practices for accurately and consistently capturing records.
Documenting and Applying Retention Decisions: Determining Disposition of Records
Understand how to document and apply retention decisions and determine the appropriate disposition of records.
Vital Records & Disaster Recovery Planning
Explore the importance of protecting vital records and planning for disaster recovery and business continuity.
Introduction to Data Protection Act (2020) of Jamaica
Gain an introductory understanding of Jamaica's Data Protection Act (2020) and the responsible handling of personal data.
Turn data into better supply-chain decisions
Explore practical ways to use data and analytics to improve supply-chain decision-making, efficiency and performance.
Applying Data Analysis to the Supply Chain
Explore how data analysis can support supply-chain decision-making, efficiency and operational performance.
Big Data Analytics in Supply Chain Management
Explore how big data and analytics can generate insights and support strategic supply-chain decisions.
Ready to build your next skill?
Apply online for any of the current UCC micro-credentials using the short-course application form. Each micro-credential is JMD $9,000 and registration is included.
